Warranty Claim

If your Spine-Bond mattress develops a fault within its warranty period, register a claim here. Keep a photo of your invoice or receipt handy: it's how we confirm your purchase and warranty.

Certificate of warranty

Spine-Bond

Mattresses covered for

up to 15 years

Bonded + Foam Range
2–12 yrs
Pure Foam & Latex Range
2–15 yrs
Since2004
  1. 01

    Share your details

    Your name, phone number, place and a short description of the issue.

  2. 02

    Add your invoice

    A clear photo of the invoice or receipt so we can confirm your purchase and warranty.

  3. 03

    We'll be in touch

    Our team reviews your claim and contacts you about the next steps.

Claim details

Register your claim

All fields are required.

Invoice / Receipt Photo

0/1000

We use these details only to process your claim and will contact you by call, WhatsApp or email.

Before you start

  • Your original invoice or receipt (a clear photo is fine)
  • The model and size of your mattress, if you know them
  • A short description of the issue and when you noticed it

Need help with your claim?

We're available Mon - Sat: 10:00 AM to 8:00 PM.

Chat with us